In the introduction to their book „Managing Flow, A Process Theory of the Knowledge-Based Firm“, Nonaka/Toyama/Hirata are very sceptical about the use of IT for knowledge management. They write: „In the world of business practice, knowledge management first took the form of heavy investment in information technologies (IT), an approach that turned out to be painfully ineffective, if not a downright failure.
In the introduction to their book „Managing Flow, A Process Theory of the Knowledge-Based Firm“, Nonaka/Toyama/Hirata are very sceptical about the use of IT for knowledge management. They write: „In the world of business practice, knowledge management first took the form of heavy investment in information technologies (IT), an approach that turned out to be painfully ineffective, if not a downright failure.
